Creating a great customer experience is crucial, especially for new and established businesses operating in retail and hospitality. If you don’t create a great experience, many customers will avoid your business or head for the exit not long after entering your premises. There are many ways to encourage a great customer experience, but the potential for using music to create the right mood cannot be overstated. Music really can boost your profitability, as expert Liam Wood of the New World Trading Company explains.
This episode is brought to you thanks to the support of PPL PRS. <a href="https://pplprs.co.uk/?utm_source=Start%20Your%20Own%20Business%20podcast&utm_medium=Digital_Content&utm_campaign=BAU_2024" rel="noopener noreferrer" target="_blank">TheMusicLicence</a> from PPL PRS provides a streamlined music licensing service, with a single point of contact, to make it easier to legally play and perform music in public. Visit <a href="https://pplprs.co.uk/?utm_source=Start%20Your%20Own%20Business%20podcast&utm_medium=Digital_Content&utm_campaign=BAU_2024" rel="noopener noreferrer" target="_blank">themusiclicence.co.uk</a> to find out more.
Show notes for the episode can be found on the <a href="https://www.startyourownbusinesspodcast.co.uk/how-to-use-music-to-create-a-great-customer-experience/" rel="noopener noreferrer" target="_blank">Start Your Own Business podcast website.</a> Visit <a href="https://www.startupdonut.co.uk/" rel="noopener noreferrer" target="_blank">Start Up Donut</a> and <a href="https://www.startupdonut.co.uk/newsletter" rel="noopener noreferrer" target="_blank">sign up to the Donut newsletter </a>for more free start-up news, advice and special offers to help you save time and money.

How to use music to create a great customer experience

Creating a great customer experience is crucial, especially for new and established businesses operating in retail and hospitality. If you don’t create a great experience, many customers will avoid your business or head for the exit not long after entering your premises. There are many ways to encourage a great customer experience, but the potential [&hellip;]

Start Your Own Business Episode #5

How to use music to create a great customer experience