<a href="https://www.twilio.com/en-us">Twilio</a> is a customer engagement platform whose communication APIs for voice, text, chat, email, and video are used by millions of developers. See what’s happening on their <a href="https://www.twilio.com/blog">blog</a>, dig into their <a href="https://www.twilio.com/docs">docs</a>, or check out their <a href="https://stackoverflow.com/collectives/twilio?_ga=2.61669996.1944049906.1651632140-1148610530.1651632140">Stack Overflow Collective</a>.
This summer, Twilio announced CustomerAI, which applies the power of LLMs to the rich troves of customer data that flows through Twilio’s platform. Learn more <a href="https://segment.com/blog/ensuring-your-data-is-ai-ready/">here</a>.
ICYMI: From the stage of <a href="https://www.wearedevelopers.com/world-congress">WeAreDevelopers</a>, Stack Overflow <a href="https://stackoverflow.blog/2023/07/27/announcing-overflowai/">announced a roadmap</a> for integrating GenAI into our public platform and paid offerings. Check out <a href="https://stackoverflow.co/labs/">Stack Overflow Labs</a> to see what we’re working on.
Also ICYMI: <a href="https://stackoverflow.blog/2022/07/08/stack-overflow-cto-jody-bailey-conversation-ep-461/">Listen</a> to our conversation with Jody about his path from physics to sales to programming and what drew him to working at Stack Overflow.
Register for <a href="https://signal.twilio.com/">SIGNAL 2023</a>, Twilio’s customer and developer conference, happening virtually and for free on August 23, 2023. Attendees <a href="https://www.twilio.com/en-us/press/releases/customerai-signal-2023">can expect</a> a deep dive into AI and how it’s revolutionizing customer experience technology.
Connect with Kathryn on <a href="https://www.linkedin.com/in/kathryn-murphy-7b39b1/">LinkedIn</a> or the social network formerly known as <a href="https://twitter.com/kathrynjmurphy?lang=en">Twitter</a>.
Connect with Jody on <a href="https://www.linkedin.com/in/jodybailey/">LinkedIn</a>. 
Three cheers for <a href="https://stackoverflow.com/help/badges/8842/lifeboat">Lifeboat badge</a> winner <a href="https://stackoverflow.com/users/4108803/blackgreen">blackgreen</a>, who swooped in to save <a href="https://stackoverflow.com/questions/67678331/how-can-i-write-a-generic-function-that-accepts-any-numerical-type">How can I write a generic function that accepts any numerical type?</a> from the howling void of ignorance.

Benjamin Popper

Cassidy Williams

Ceora Ford

The fine line between product and engineering

Twilio

Twilio is a customer engagement platform whose communication APIs for voice, text, chat, email, and video are used by millions of developers. See what’s happening on their blog, dig into their docs, or check out their Stack Overflow Collective. This summer, Twilio announced CustomerAI, which applies the power of LLMs to the rich troves of [&hellip;]

The Stack Overflow Podcast Episode #609

The fine line between product and engineering