In this episode Roshan engages with Shashank Avdhani, Co-founder of Alyve Health, an insurtech startup. The conversation uncovers the intricacies of the Indian health insurance landscape, focusing on customer-centric products, under coverage issues, and the impact of COVID-19. Shashank discusses his transition from consulting to founding Alyve, emphasizing collaboration with incumbents and navigating regulatory complexities. The episode also examines the role of regulatory bodies like the IRDA, the necessity for specialized licenses, and the prospects for reducing GST on health plans.
00:00 Introduction  01:17 Shashank's Background and Founding Journey 02:29 Understanding the Health Insurance Market 03:34 Customer Experience in Insurance 05:10 The Problem of Under Coverage 16:45 Comparing Global Healthcare Systems 24:27 Building a Customer-Centric Product 26:42 Collaborating with Incumbents 39:06 Managing Customer Experience 46:55 User-Centric Network Philosophy 47:16 Challenges in Insurance Alignment 47:59 Inpatient vs. Outpatient Worlds 48:43 Technological Integrations and Claims Processing 49:50 Health Claims Exchange Explained 54:41 Billing Code Harmonization 01:01:57 Platform Business Insights 01:07:08 Navigating Regulatory Landscape 01:18:47 Growth Strategies and Market Expansion 01:27:00 Startup Challenges and Sustainability 01:33:51 Recommended Reads and Podcasts
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Roshan Cariappa

246: How Alyve Health is Boosting Insurance Access with User-Centric Solutions |  Shashank Avdhani (Co-founder, Alyve Health)

In this episode Roshan engages with Shashank Avdhani, Co-founder of Alyve Health, an insurtech startup. The conversation uncovers the intricacies of the Indian health insurance landscape, focusing on customer-centric products, under coverage issues, and the impact of COVID-19. Shashank discusses his transition from consulting to founding Alyve, emphasizing collaboration with incumbents and navigating regulatory complexities. [&hellip;]

The Startup Operator Episode #246

246: How Alyve Health is Boosting Insurance Access with User-Centric Solutions | Shashank Avdhani (Co-founder, Alyve Health)